Kastro

Kastro is an AI tool designed to improve customer support experiences by organizing conversations, suggesting relevant help articles, and handling repetitive questions. This tool allows the support team to focus on more complex issues which require human intervention.

Built upon the ChatGPT model with added safeguards, Kastro ensures dependable interaction through its AI ChatBot, by learning from a knowledge base to provide accurate responses.

Additionally, it assists in summarizing conversations, expanding replies, rephrasing answers, and adjusting the tone of responses with its AI-enhanced workspace. Kastro also integrates a highly functional help center, typing suggestions, quick replies, and live chat features, making it a comprehensive solution for modern help desks seeking an upgrade in efficiency and productivity.