Spokk: Turn Feedback into Google Reviews Quickly

Frequently Asked Questions about Spokk

What is Spokk?

Spokk is a customer feedback software designed for service businesses. It helps collect private feedback and generate Google reviews using a simple form that takes about 15 seconds to fill out. Businesses can send these forms via SMS or QR code, making it easy for customers to respond. The tool also provides options to reward customers with coupons and reply to feedback to build trust. Spokk's use of AI creates review drafts based on customer feedback, which can be easily posted online. It tracks staff performance and customer satisfaction over time. Businesses use Spokk to improve service quality and online reputation. The platform offers flexible pricing to grow with your business, starting with free responses and paid plans for more extensive use.

Key Features:

• AI Review Drafts
• Feedback Analysis
• Staff Ratings
• Coupon Rewards
• Multi-location Support
• Automated Responses
• Review Platform Integration

Who should be using Spokk?

AI Tools such as Spokk is most suitable for Business Owners, Customer Service Managers, Marketing Managers & Review Managers.

What type of AI Tool Spokk is categorised as?

Awesome AI Tools categorised Spokk under:

• Business Operations AI
• Customer Support AI
• Feedback Tools AI

How can Spokk AI Tool help me?

This AI tool is mainly made to customer feedback collection. Also, Spokk can handle collect feedback, generate reviews, monitor performance, engage customers & post reviews for you.

What Spokk can do for you:

• Collect feedback
• Generate reviews
• Monitor performance
• Engage customers
• Post reviews

Common Use Cases for Spokk

• Gather customer feedback efficiently
• Generate AI review drafts for quick posting
• Monitor staff performance via reviews
• Improve customer satisfaction and reviews
• Engage customers with incentives

How to Use Spokk

Send a short feedback form to your customers through SMS or QR code, each customer submits feedback in around 15 seconds, then an AI-generated review draft is created that you can copy, paste, and post on review platforms like Google.

What Spokk Replaces

Spokk modernizes and automates traditional processes:

• Paper feedback forms
• Manual review follow-ups
• Traditional survey tools
• Customer service tracking spreadsheets
• Review management via multiple platforms

Spokk Pricing

Spokk offers flexible pricing plans:

• Tier 1: $29
• Tier 2: $59

Additional FAQs

How does the AI generate reviews?

The AI uses customer feedback and answers to generate unique, authentic-looking reviews that match the experience described.

Can I customize the feedback questions?

Yes, you can set up your own questions with different formats to personalize the feedback process.

Does it support multiple review platforms?

Yes, reviews can be posted to Google, Trustpilot, TripAdvisor, and other review sites.

Discover AI Tools by Tasks

Explore these AI capabilities that Spokk excels at:

• customer feedback collection
• collect feedback
• generate reviews
• monitor performance
• engage customers
• post reviews

AI Tool Categories

Spokk belongs to these specialized AI tool categories:

• Business Operations
• Customer Support
• Feedback Tools

Getting Started with Spokk

Ready to try Spokk? This AI tool is designed to help you customer feedback collection efficiently. Visit the official website to get started and explore all the features Spokk has to offer.