Cekura: Ensure Voice & Chat AI Reliability Quickly
Frequently Asked Questions about Cekura
What is Cekura?
Cekura is an AI tool focused on testing and monitoring voice and chat conversational agents. It provides a way to simulate various conversational scenarios, allowing developers to identify issues before deploying agents. The platform offers features like scenario simulation, replay of real conversations, and observability tools such as performance dashboards and real-time alerts. These features help ensure that conversational AI agents perform reliably across many situations, improving overall quality and user experience. Cekura supports testing for a wide range of industries, including customer support, sales, legal, and healthcare, making it suitable for various enterprise needs. It is used by over 70 companies globally and aims to reduce the risk of failures in live environments, especially in compliance-heavy industries.
Key Features:
- Scenario Simulation
- Real Conversation Replay
- Performance Monitoring
- Live Alerts
- Dashboard Analytics
- Multiple Personas
- Custom Scenario Creation
Who should be using Cekura?
AI Tools such as Cekura is most suitable for AI Developer, Quality Assurance Engineer, Product Manager, Customer Support Manager & AI Trainer.
What type of AI Tool Cekura is categorised as?
Awesome AI Tools categorised Cekura under:
How can Cekura AI Tool help me?
This AI tool is mainly made to ai testing and monitoring. Also, Cekura can handle simulate scenarios, replay conversations, monitor performance, evaluate responses & detect issues for you.
What Cekura can do for you:
- Simulate Scenarios
- Replay Conversations
- Monitor Performance
- Evaluate Responses
- Detect Issues
Common Use Cases for Cekura
- Test voice and chat agent scenarios to improve accuracy
- Monitor real-time conversation performance metrics
- Replay problematic conversations for debugging
- Evaluate agent response to off-script inputs
- Ensure compliance and quality in deployment
How to Use Cekura
Sign up for an account, then upload your conversational agents for testing. Use their platform to simulate scenarios, replay real conversations, and monitor performance in real time.
What Cekura Replaces
Cekura modernizes and automates traditional processes:
- Manual testing of chatbots and voice agents
- Limited scenario-based testing tools
- Basic conversation logs analysis
- Ad hoc QA checks for conversational systems
- Error diagnosis through real conversation replay
Additional FAQs
How does Cekura improve AI agent quality?
Cekura tests various conversation scenarios, monitors real-time performance, and provides insights to help improve accuracy and reliability.
Can I use Cekura for compliance testing?
Yes, Cekura can simulate scenarios to ensure agents meet compliance requirements before deployment.
Is Cekura suitable for all industries?
Yes, it supports testing for industries like support, sales, healthcare, and more.
How quickly can I get started?
You can sign up and start testing within minutes, with support from their team.
Does Cekura support live monitoring?
Yes, it offers real-time observability and alerting features.
Discover AI Tools by Tasks
Explore these AI capabilities that Cekura excels at:
- ai testing and monitoring
- simulate scenarios
- replay conversations
- monitor performance
- evaluate responses
- detect issues
AI Tool Categories
Cekura belongs to these specialized AI tool categories:
Getting Started with Cekura
Ready to try Cekura? This AI tool is designed to help you ai testing and monitoring efficiently. Visit the official website to get started and explore all the features Cekura has to offer.