Tiledesk: Automate workflows with scalable AI agents
Frequently Asked Questions about Tiledesk
What is Tiledesk?
Tiledesk is an AI platform designed to help businesses automate customer support and other workflows. It allows users to build AI agents that can respond to inquiries, handle tasks, and escalate issues to humans when necessary. The platform features a visual drag-and-drop builder and knowledge base integration, making it easier to create custom solutions without coding skills. Tiledesk supports multiple channels like WhatsApp, Facebook Messenger, and others, enabling companies to stay connected with their customers on preferred platforms. It aims to improve response times, reduce support tickets, and increase productivity. The tool also offers training on customer data to ensure accurate responses, and it can be combined with human support for complex issues, bridging the gap between AI automation and human insight.
Key Features:
- Visual Builder
- Knowledge Base
- Multichannel Support
- AI Training
- Automation Workflow
- Scalability
- Integration Support
Who should be using Tiledesk?
AI Tools such as Tiledesk is most suitable for Customer Support Managers, Sales and Marketing Teams, Product Managers, IT Professionals & Business Analysts.
What type of AI Tool Tiledesk is categorised as?
Awesome AI Tools categorised Tiledesk under:
How can Tiledesk AI Tool help me?
This AI tool is mainly made to ai customer support automation. Also, Tiledesk can handle build ai workflows, train ai agents, integrate multiple channels, automate customer interactions & escalate to human support for you.
What Tiledesk can do for you:
- Build AI workflows
- Train AI agents
- Integrate multiple channels
- Automate customer interactions
- Escalate to human support
Common Use Cases for Tiledesk
- Automate customer inquiries to reduce response times
- Streamline internal workflow tasks
- Provide 24/7 support across channels
- Enhance lead qualification and customer engagement
- Escalate complex issues to human agents
How to Use Tiledesk
Tiledesk offers a platform to create and manage AI agents that can automate customer support and internal processes. Users can customize workflows, train AI on their data, and deploy agents across multiple channels without coding. The platform provides visual tools and integrations for easier setup.
What Tiledesk Replaces
Tiledesk modernizes and automates traditional processes:
- Manual customer support tasks
- Basic chatbots
- Internal process management
- Routine inquiry handling
- Human customer service agents
Tiledesk Pricing
Tiledesk offers flexible pricing plans:
- Free Trial: $0
- Starter Plan: $49
- Pro Plan: $149
Additional FAQs
How do I create an AI agent?
You can use Tiledesk's visual builder to create custom AI agents by combining different AI blocks and configuring workflows.
Can I connect Tiledesk to my existing channels?
Yes, Tiledesk supports integration with multiple channels like WhatsApp, Facebook Messenger, and more.
Is there a free trial?
Yes, Tiledesk offers a 14-day free trial without requiring a credit card.
Discover AI Tools by Tasks
Explore these AI capabilities that Tiledesk excels at:
- ai customer support automation
- build ai workflows
- train ai agents
- integrate multiple channels
- automate customer interactions
- escalate to human support
AI Tool Categories
Tiledesk belongs to these specialized AI tool categories:
Getting Started with Tiledesk
Ready to try Tiledesk? This AI tool is designed to help you ai customer support automation efficiently. Visit the official website to get started and explore all the features Tiledesk has to offer.