Luminous CRM: WhatsApp Engagement Platform for Business Growth

Frequently Asked Questions about Luminous CRM

What is Luminous CRM?

Luminous CRM is a platform designed to help businesses communicate with customers through WhatsApp. It uses the Official WhatsApp Business API to send bulk messages, automate responses, and support customer chats. Companies can manage contacts, track campaign performance, and run targeted retargeting campaigns. Additionally, it integrates with popular eCommerce and CRM systems, enabling notifications for order updates, abandoned carts, and more. The platform supports multiple agents on the same WhatsApp number, making customer support more efficient. Overall, Luminous CRM aims to improve customer engagement and support through a unified interface and automation tools.

Key Features:

• Multi-agent support
• AI chatbots
• Real-time analytics
• Bulk messaging
• CRM integration
• Audience segmentation
• Campaign tracking

Who should be using Luminous CRM?

AI Tools such as Luminous CRM is most suitable for Marketing Managers, Customer Support Agents, Business Owners, Sales Teams & CRM Managers.

What type of AI Tool Luminous CRM is categorised as?

Awesome AI Tools categorised Luminous CRM under:

• Chatbots AI
• Content Generation AI
• CRM AI
• Customer Support AI

How can Luminous CRM AI Tool help me?

This AI tool is mainly made to customer engagement automation. Also, Luminous CRM can handle automate messaging, send bulk messages, monitor campaigns, segment audiences & manage contacts for you.

What Luminous CRM can do for you:

• Automate messaging
• Send bulk messages
• Monitor campaigns
• Segment audiences
• Manage contacts

Common Use Cases for Luminous CRM

• Automate customer support with AI chatbots
• Send bulk promotional messages
• Track campaign performance in real-time
• Segment audiences for targeted marketing
• Support multi-agent customer interactions

How to Use Luminous CRM

Luminous CRM can be integrated with your existing CRM or eCommerce platform. Users can import contacts, set up automated campaigns, and monitor interactions via its dashboard. The platform allows sending bulk messages, automating customer support with AI chatbots, and managing multi-agent live chats on WhatsApp.

What Luminous CRM Replaces

Luminous CRM modernizes and automates traditional processes:

• Manual customer support tasks
• Traditional marketing email campaigns
• Basic SMS notification systems
• Multiple disconnected communication tools
• Manual contact management

Additional FAQs

What is Luminous CRM?

It is a WhatsApp engagement platform built on the Official WhatsApp Business API to help with marketing, commerce, and support.

How does it work?

It allows businesses to send bulk messages, automate responses with AI chatbots, and manage customer chats through a centralized dashboard.

Is it easy to set up?

Yes, it can be set up in 10 minutes and integrates with your existing CRM or eCommerce platforms.

Discover AI Tools by Tasks

Explore these AI capabilities that Luminous CRM excels at:

• customer engagement automation
• automate messaging
• send bulk messages
• monitor campaigns
• segment audiences
• manage contacts

AI Tool Categories

Luminous CRM belongs to these specialized AI tool categories:

• Chatbots
• Content Generation
• CRM
• Customer Support

Getting Started with Luminous CRM

Ready to try Luminous CRM? This AI tool is designed to help you customer engagement automation efficiently. Visit the official website to get started and explore all the features Luminous CRM has to offer.