InFAQ: Simplify customer support with AI-driven FAQs
Frequently Asked Questions about InFAQ
What is InFAQ?
InFAQ is an AI-powered FAQ tool designed to help businesses improve their customer support. It allows companies to add their existing FAQs and common customer questions. The tool then provides a widget that can be embedded on the company's website, making it easier for visitors to find relevant answers quickly. InFAQ aims to reduce the time and effort needed for customer service teams by handling common inquiries automatically. It improves the customer experience by providing immediate, relevant information and linking to specific pages when needed. Users can add questions, embed the widget, and update FAQs over time based on customer interactions. It offers different pricing plans suitable for small to large businesses, with options to scale as needed.
Key Features:
- AI Answering
- Link Integration
- FAQ Management
- Real-time Updates
- Multi-FAQs Support
- Scalable Plans
- Easy Embedding
Who should be using InFAQ?
AI Tools such as InFAQ is most suitable for Customer Support Agents, Sales Managers, Marketing Teams, E-commerce Managers & Web Developers.
What type of AI Tool InFAQ is categorised as?
Awesome AI Tools categorised InFAQ under:
How can InFAQ AI Tool help me?
This AI tool is mainly made to customer support automation. Also, InFAQ can handle add faqs, embed widget, update faqs, answer questions & link to pages for you.
What InFAQ can do for you:
- Add FAQs
- Embed widget
- Update FAQs
- Answer questions
- Link to pages
Common Use Cases for InFAQ
- Answer customer questions instantly
- Reduce support team workload
- Guide visitors to relevant pages
- Upsell products with personalized links
- Improve customer satisfaction
How to Use InFAQ
To use InFAQ, first add your frequently asked questions and related links, then embed the generated FAQ widget on your website. Regularly update the FAQs based on customer interactions to improve accuracy.
What InFAQ Replaces
InFAQ modernizes and automates traditional processes:
- Manual FAQ management
- Customer support call handling
- Support ticket responses
- Website live chat assistance
- Help desk operations
InFAQ Pricing
InFAQ offers flexible pricing plans:
- Starter: $15
- Premium: $39
- Enterprise One: $79
Additional FAQs
How does InFAQ work?
InFAQ lets you upload FAQs and links, then provides a widget to embed on your website for instant customer support.
Can I customize the FAQ widget?
Yes, you can customize questions, answers, and links to fit your needs.
What pricing plans are available?
Plans range from $15 to $79 per month, based on features and FAQ limits.
Is there a free trial?
Information about a free trial isn’t provided; contact sales for details.
Can I update FAQs after setup?
Yes, you can add or modify FAQs anytime to improve support.
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Getting Started with InFAQ
Ready to try InFAQ? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features InFAQ has to offer.