Patched Codes: Enterprise IT and Ops Automation Solution

Frequently Asked Questions about Patched Codes

What is Patched Codes?

Patched Codes is an AI-powered platform designed to improve enterprise IT and operations workflows. It automates resolving incidents, updating knowledge bases, and executing runbooks to help reduce the mean time to repair (MTTR) and handle customer requests efficiently. The tool works by monitoring trigger events like emails, chat messages, alerts, or requests, and then executing decision-making processes based on pre-defined policies. It integrates with existing service desks and dashboards, requiring little to no migration effort. Patched also offers assets like dependency upgrade management, ensuring vulnerabilities are patched automatically while minimizing disruptions. It can be deployed either self-hosted or managed, providing flexibility and control for organizations. The platform is built on advanced AI models, including GPT-4, Claude 4, Sonnet, and Gemini Flash 2.5, enhancing decision-making and automation capabilities. Pricing is pay-per-resolution, starting at $0.59, with additional features available through a tailored setup. The platform emphasizes security, compliance, and seamless integration to support enterprise IT teams.

Key Features:

Trigger Monitoring
Policy Decision
Automated Actions
Dependency Patching
Workflow Integration
Security & Compliance
Flexible Deployment

Who should be using Patched Codes?

AI Tools such as Patched Codes is most suitable for IT Operations Manager, DevOps Engineer, Systems Administrator, IT Support Specialist & Service Desk Analyst.

What type of AI Tool Patched Codes is categorised as?

Awesome AI Tools categorised Patched Codes under:

General AI Tools

How can Patched Codes AI Tool help me?

This AI tool is mainly made to it operations automation. Also, Patched Codes can handle automate ticket resolving, update incident knowledge, execute runbooks, manage dependencies & integrate workflows for you.

What Patched Codes can do for you:

Automate ticket resolving
Update incident knowledge
Execute runbooks
Manage dependencies
Integrate workflows

Common Use Cases for Patched Codes

Automate incident resolution to reduce downtime.
Update knowledge bases automatically after incidents.
Execute runbooks for troubleshooting and deployment.
Manage dependencies and patch vulnerabilities swiftly.
Integrate seamlessly with existing service desks.

How to Use Patched Codes

Book a demo or connect via the website to get started. The platform automates ticket resolution, knowledge updates, runbook execution, and dependency management through triggers and policies, integrating with your existing service desks and dashboards.

What Patched Codes Replaces

Patched Codes modernizes and automates traditional processes:

Manual incident management processes
Basic ticket handling via email
Dependence on manual runbook execution
Legacy vulnerability patching methods
Separate tools for incident and change management

Patched Codes Pricing

Patched Codes offers flexible pricing plans:

Per Resolution Workflow: $0.59
Unlimited Runbooks and Users: $0
Advanced features (Self-hosting, Custom SLAs, Support): $0

Additional FAQs

How does Patched automate incident management?

It uses trigger events like emails or alerts to automatically decide, act, and document resolutions, reducing manual effort.

Can Patched integrate with existing service desks?

Yes, it supports seamless integration with common service desk platforms through chat, email, and webhook triggers.

Is there a self-hosting option available?

Yes, advanced features include self-hosting and custom SLAs, available upon setup.

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Getting Started with Patched Codes

Ready to try Patched Codes? This AI tool is designed to help you it operations automation efficiently. Visit the official website to get started and explore all the features Patched Codes has to offer.